Payment, Privacy & Security
At Boardwalk Boutique Hotel Aruba, your privacy, security, and trust are deeply important to us. We handle personal information with care, transparency, and respect — just as we do every aspect of your stay.
Privacy & Personal Data
When you make a reservation, contact us, or stay with us, we may collect basic personal information such as your name, contact details, and booking preferences. This information is used solely to:
- manage and confirm reservations
- communicate with you before and after your stay
- deliver a smooth, personal, and tailored guest experience
We never sell, trade, or misuse your data.
Secure Reservations & Payments
All reservations and payments at Boardwalk Boutique Hotel Aruba are handled through Mews, a trusted hotel reservation and payment platform used by leading hotels worldwide.
- All systems are fully encrypted
- Guest payment details are processed securely within Mews
- Credit card information is never accessible or extractable by our team
For your safety and peace of mind, we will never request payment or sensitive information via email or WhatsApp.
Fraud Awareness & Guest Safety
From time to time, fraudulent messages circulate globally that impersonate hotels and request deposits or payment details.
If you receive an unexpected message claiming to be from Boardwalk and asking for payment or personal information:
- do not click any links
- do not respond
- block and report the sender
If something doesn’t feel right, we encourage you to contact us directly using the contact details on our official website. We’re always happy to help.
Cookies & Website Use
Our website uses cookies and analytics tools to improve performance and user experience. These tools collect anonymous data only and do not store personal information.
You can manage or disable cookies at any time through your browser settings.
Questions or Concerns?
If you have any questions about privacy, payments, or data security, please feel free to reach out.
Boardwalk Boutique Hotel Aruba
📧 [email protected]
📍 Bakval 20, Palm Beach, Aruba
This policy may be updated from time to time to reflect operational or legal changes.